All Topics / Help Needed! / Whose responsible – Phone connection from house to Street Pole

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  • Profile photo of brettc4brettc4
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    @brettc4
    Join Date: 2007
    Post Count: 20
    September 3, 2015 - 7:24 pm

    Hi All,

    I recently purchased a brand new property which I have since rented out. The block was previously subdivided, and I purchase one of the 2 new houses built on the property.

    The Builder put cabling inside the house for a telephone but it is not connected to the telephony infrastructure on the street.
    There was nothing in the contract to say this service was not available.

    Whose responsibility is it to connect the property to the telephone infrastructure??

    And, how much should the Property Manager take care of this?

    Thanks
    Brett

    • This topic was modified 9 years, 2 months ago by Profile photo of brettc4 brettc4.
    Profile photo of brettc4brettc4
    Participant
    @brettc4
    Join Date: 2007
    Post Count: 20
    September 4, 2015 - 6:54 pm

    To further clarify.

    Whose responsibility is it to ensure the ‘lead-in’ line from the house to the street is connected?

    I thought this was a normal service that would be connected to the street infrastructure just like water and sewage.

    Brett

    Profile photo of joeygbhjoeygbh
    Participant
    @joeygbh
    Join Date: 2007
    Post Count: 8
    September 5, 2015 - 12:32 pm

    Telephony is not considered an essential service, so LL and builders do not have to provide it.

    And, how much should the Property Manager take care of this?

    I don’t understand this question – how much?

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