All Topics / Help Needed! / Valuation of property, help needed……
Hi all,
I am currently trying to refiance my loan with NAB, so they sent someone to my property to value it. The valuation came back is very low and way below the market value in the area. The house is less than 1 year old, the valuation came below what I paid for.
He valued the property by looking it from outside and didn’t even go inside the house (so we didn’t even know he had been to the property). I was wondering if that a normal practice to value the property by just looking from the outside? I am doubting the accuracy of the valuation. Is there anything I can do about that?
hi bobby8, you may need to try another lender, alternatively source a broker who will look after your needs.
cheers
brahms
Purveyor of Fine Finances
aka Mortgage Broker BrisbaneHi Bobby,
This is typically known as a ‘drive by’ valuation. In my experience ‘drive bys’ aren’t usually out by a huge amount. Valuers should do research on recent similar sales of similar properties in your area. Physically looking at, or in, your property is only a part of the research they would normally do.
Some valuers do undervalue to protect themselves from being sued by banks for an over valuation. I found out after getting a low valuation that it is acceptable in most cases to prepare your own evidence to present to the valuer. I have even seen services that you can pay for and they say that they will prepare evidence that will ensure that you get a higher valuation than normal or they give you your money back.
One thing you could try is to contact the bank and say that you are not happy with the fact that the valuer didn’t even come in to see your property and ask if they have another valuer that could do a thorough valuation (most have access to more than one valuation company). They will probaly want to charge you again but the bank has plenty of money so I think they should pay for it. Next time a valuer comes be prepared with a list of major features that your house has and as much reliable similar sales information that you can muster. If you are friendly with the valuer, make his job easier and prove that he is fairly safe to give you a true market valuation, then you might do OK.
Otherwise just go to a good mortgage broker and get a better deal with another lender.
Todd Burns
http://www.freepropertyhelp.com.auPMSL Todd, the bank will pay for another valuation, your dreamin’ son surely….nah, the client pays for it …..IF…. the bank allows a second val…big ask even to get there. don’t get your hopes up.
cheers
brahms
Purveyor of Fine Finances
aka Mortgage Broker BrisbaneHi Brahm,
Yes, I am a dreamer and many of my dreams come true. Think about this… Competition is fierce in the mortgage market now…If the bank is going to lose a mortgage from a valued customer over a $150 valuation, don’t you think there is some leverage there? It’s all about negotiation and being bold enough to ask. Just try not to burn bridges and always have something else to fall back on as a back up plan.
The customer may have to always pay in your world but not in mine.
Todd Burns
http://www.freepropertyhelp.com.auHi Bobby,
Valuers will look at comparable sales in your area, Contact a few Estate Agents and ask for a list of recent sale figures, if they are inline with your estimated property value then present these figures to the bank and ask for a revaluation.If the bank play hard ball contact a Mortgage Broker and take your business elsewhere,
A competent Mortgage Broker will probably get you a better deal than you currently have anyway, Cheers.Regards
Steven
Mortgage BrokerMobile Mortgage Market
Ph: 0402 483 216
[email protected]
http://www.mobilemortgagemarket.com.auPLEASE note comments made should not be taken as specific taxation, financial, legal or investment advice.
I am with Stephen look around at comparative sales and present these to the Bank’s inhouse valuer.
In saying all of this I think you could obtain a lot better pakage than what NAB are offering dependant on what you are trying to achieve from your lender.
Richard Taylor
Residential & Commercial Finance Broker
**Lodoc Commercial loans from 7.39%**
Licensed Financial Planner
Ph: 07 3720 1888
[email protected]Richard Taylor | Australia's leading private lender
ask the bank for a ist of their panel valuers and pay for them to do a valuation and hope it is higher.
Yep great except everyone here seems to have forgotten the Nab have their own Valuers employed and only outsource them if and when it is absolutely neccessary i.e; they don’t have one in the area.
They also tend to run with Drive-bys as the norm too. Which is great and shouldn’t normally pose too much of an issue except they consistently come in low on them. The culture amongst the staff at the NAB I’ve dealt with is ultra conservative, so I wouldn’t imagine too much outside the square thinking there…
If you’re unhappy you can always leave, as other suggested, or approach the bank after appointing a valuer to do one for yourself.
Try McGaw Hogg – they’re a national company which outsources their Valuation requests at random meaning you pay the bill, but they choose the Valuer for you. It keeps it truly independant and gives you something to show the bank…
Stuart Milne
Non-Conforming Specialist
READY Mortgages
http://www.readymortgages.com.au
[email protected]
Mob: 0404 056 055You’re lucky they even did a drive-by. I’m an agent and get calls from valuers all the time, they ask us whether we can remember whether something is brick or w/b – etc etc. So count yourself lucky that they actually bothered to get into the car. As for your interpretation of market price, and your opinion that it should be higher than what you paid a year ago – is it possible that you’re a bit biased in your view? The market hasn’t done too much in the way of positive growth in the last year (in general).
(“,) $$$ HoLdEnCoMmOdOrE $$$ (“,)
Hi All
I’m new to the forum – and being a property valuer I thought I might come on and defend the minority here !
Drive-by valuations are usually performed if the loan to value ratio is lower than 80%. There are various other reasons they are used.. One thing came to mind when I read your post … Did you buy off the plan ??? You may have paid a premium ?
If you disagree with the valuation – get a copy of the report – look at comparables and see if they are within the past 6 months.. see if they are in fact comparable. Also look at the description of the property – it is accurate.
As holdencommodore said is it possible that you’re a bit biased in your view? The market hasn’t done too much in the way of positive growth in the last year (in general).
Just keep an open mind when you read the valuation..
You should a full inspection if you want one – but be prepared to pay for it – and it will be more than a drive by.
Hi FHB
How do you suggest that Bobby8 goes about getting a copy of the report because I know some banks are reluctant to provide a copy.
It’s crazy really, because most of the time the borrower is paying for the valuation in the loan application fee but the lenders often treat it as their own exclusive information. [angry2]
Todd Burns
http://www.freepropertyhelp.com.auBobby
I agree with you.. If the valuation was instructed by the bank they are within their right to say no – as they were the party who instructed the valuer, not the home owner.
On the other hand, I do know of some banks, more lenient ones, who have no problem providing the owner with a copy.
To be honest, the valuation is for mortgage purposes and provided to the bank for this purpose and of no use to the owner/third party.
If however, you do disagree with the valuation and it compromises the loan approval its worth requesting a copy and an explaination from the valuer to shed some light on his analysis.
The valuer is just doing his job – he’s not trying to compromise a loan – I don’t think they would have a problem with explaining the analysis.
FHB – Funny thing Comparables. I am now wondering how the Valuer in Cairns who did a Val for one of my clients managed to ignore the Comparables in the same complex and street within the last six months in favour of the ones older than 6 months and not even in the same suburb?
Then again what about the Valuer who used words to the effect of he wouldn’t let his dog reside in the suburb let alone the property and then brought it in on value?
I personally have nothing against Valuers I’m just a touch curious as to how half of you come to your values? It makes a man wonder honestly. As for Drive Bys being done at a lower than 80% LVR? No chance Suncorp do them as policy (maybe not officially) as do the NAB Common as sunshine in the desert my friend.
I’ll leave off now with my ranting as I don’t wish to upset the next Valuer I assign a deal to. May come in well under and punish my client. But can you explain these strange occurences to me? Please…
Stuart Milne
Non-Conforming Specialist
READY Mortgages
http://www.readymortgages.com.au
[email protected]
Mob: 0404 056 055Stuart
Feel free to vent ![biggrin]
In my time as a residential valuer (I now value gas pipelines, substations, docks – lg ind pty), driveby vals were not popular, even discouraged by the industry body – but were thought to be safe for loans with low borrowing. Unfortunately, I cannot comment on each banks valuation policy.
You’ve have had a bad experience with a couple of Valuers, thats unfortunate. Did you raise your queries at that point ? I would have mentioned those sales he failed identify. Only thing that comes to mind is the SOME databases used to idenitfy comp sales are sometimes behind by 3-6 months BUT this is no excuse, as you can make your own enquires with local agents who may have also sold within the immediate vicinity who are usually very helpful.
We are all working towards the same objective, I generally had a fantastic relationship with the brokers and bank reps I worked with. If a property came in under the estimate, I would always let them know why and it was never a problem.. Sorry to hear you had some bad experiences.
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