PC help

Hi Steven
I’m on broadband, and brought a new computer last month from a friend in the business who kindly included several anti-virus programs for me.
I set it all up and immediately had problems with sending emails (although I could receive them). I couldn’t work out what the heck was going on.
I rang my trusty service provider for assistance and was told that the (external) modem I use had its own firewall and that one of the installed ant-virus programs (Trend Micro PC-cillin Internet Security 2005) was interferring with this.
I thought I was being taken for a ride, but sure enough, once I’d disabled the firewall features of the installed program, I had no further problems.
I doubt that I’d ever have figured that one out myself. So while this doesn’t directly answer your query it may still be useful.
cheers
Abby

Hi Steven,

I don’t use VET, nor do I have wireless broadband, but I would suggest you have a read of this:

http://www.pcmag.com/article2/0,1895,1821787,00.asp

http://www.eweek.com/article2/0,1895,1819425,00.asp

This probably won’t solve your problem, but just make sure you have all of the ‘latest’ security patches installed.

It may be a problem with the settings in your firewall configuration, or maybe the router? I would also check the VET Antivirus settings. If you can’t resolve it, you can call the ‘IT Guy’ and get him to fix it. Was it working after he installed VET?

Good luck.

Regards,
Ozi