Hi
I recently ordered a new cupboard for the kitchen which I received a couple of days ago. The problem is when I first gave the supplier the dimensions for the cupboard I verbally checked how much the job would cost me – he replied with a resonable figure and I went ahead and ordered it.
The invoice has now arrived and it is almost double the original price he quoted. Obviously I’m not happy about it and I will confront him but I wonder what my rights are (under the fair trading act?) as far as the supplier not honouring a verbal quote for a job.thanks
Tim
Zip!!!
Rule #1 NEVER EVER take verbal agreements as gospel, whether this be for a trade, service, or even a condition of employment. Unless it is in writing, it is purely and simply heresay!!!
The tradie could argue that he misheard the dimensions, you misunderstood him and 1001 other crappy excuses to get out of it, and there is absolutely NOTHING you can do short of taped recorded evidence, and even then that is not always permissable in a court of law.
Sorry Tim, it’s been an expensive lesson, and a mistake I’m sure you probably won’t make again.[blush2]
Cheers,
Jo
Tims,
Did you pay a deposit?
The difficult issue will be proving that your tradesman did accept the price, when it is one word against another as Monopoly says.
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