All Topics / Help Needed! / New Authority Fee’s !!

Viewing 14 posts - 1 through 14 (of 14 total)
  • Profile photo of redwingredwing
    Participant
    @redwing
    Join Date: 2003
    Post Count: 2,733

    Just received a new, “Authority to Act as Managing Agent” from one of my PM’s. It’s been 1 yr now.

    Fees have increased, markedly in some cases.

    Letting fee-
    From 8.5% to 9.35%

    Fixed letting fee for each new tenant-
    From N/A to 2 weeks rent +GST (less 1 week if paid by tenant)

    Management fee-
    From 8.5% to 9.35%

    Property condition report-
    From $60 to $80

    Final bond inspection-
    From $38.50 to $65

    Inventory reports-
    From Nil to ‘by negotiation’

    Routine inspections-
    From $38.50 to $45

    Court Attendances-
    From Nil to $99 p/hr

    Postage and Petties-
    From $5.50 p/mth to $5.50 p/mth (same)

    Meeting attendances-
    From Nil to $99 p/hr

    Advertising-
    From ‘as applicable’ (?) to $60 p/wk max when letting IP

    *Has anyone else had a surprising increase ?
    *What do you think of these fees ?

    REDWING(IP in Perth WA)

    “Money is a currency, like electricity and it requires momentum to make it Effective”
    Count The Currency With This Online Positive Cashflow Calculator

    Profile photo of melbearmelbear
    Member
    @melbear
    Join Date: 2003
    Post Count: 2,429
    Letting fee-
    From 8.5% to 9.35%

    Fixed letting fee for each new tenant-
    From N/A to 2 weeks rent +GST (less 1 week if paid by tenant)

    What’s the difference between the two?
    My letting fee is either one week’s rent (I’ve heard that you guys in WA have it tough with the two weeks thing. Never heard of a tenant having to pay a letting fee over this way!!) or2.3% which works out to be just more than 1 week’s rent.

    Management fee-
    From 8.5% to 9.35%

    That’s steep with all charges below on top. We get 7.5%, plus some, not many charges below. We used to get 6.6%, but had just about ALL charges below – I know which is better. I’ll take the 7.5% anyday!

    Property condition report-
    From $60 to $80

    I think mine is about $70

    Final bond inspection-
    From $38.50 to $65

    Never heard of this one. I would assume that is what you are paying the management fee for!!!

    Inventory reports-
    From Nil to ‘by negotiation’

    If this is different to the condition report (how?), then I only ever get charged the inventory, which is $70 – complete with digital photos on CD etc.

    Routine inspections-
    From $38.50 to $45

    Part of management!!

    Court Attendances-
    From Nil to $99 p/hr

    Assume tribunal? I think we got hit with $150 flat fee, but can’t be sure…. I have paid $150 though

    Postage and Petties-
    From $5.50 p/mth to $5.50 p/mth (same)

    Is that per property? We were ($10 per month on the 6.6% fee, 5.50 on the 7.5%, but they are only charging us for one prop which is good)

    Meeting attendances-
    From Nil to $99 p/hr

    Meeting with who? Different to the court/tribunal? Better not charge for meeting with landlords or tenants…

    Advertising-
    From ‘as applicable’ (?) to $60 p/wk max when letting IP

    I think you’re better with a set max – our 6.6% agent charged us about $50 per ad per property (and they ran 2 per week for several properties!). Our 7.5% agent charges a max of about $25 per week, they cover the rest cos they know it’s advertising themselves more so than our props.

    Redwing, I’d start shopping around!!!! These rates are outrageous!!

    Note: Comments coming from somebody who owns no property in WA, and therefore has no experience with how the agents do it over there.

    Cheers
    Mel

    Profile photo of DerekDerek
    Member
    @derek
    Join Date: 2004
    Post Count: 3,544

    HI Redwing,

    Those numbers look like Rockingham area – certainly on the high side – as Mel says shop around.

    Derek
    [email protected]

    Property Investment Support Available. Ongoing and never stopping. PM welcome.

    Profile photo of everdineeverdine
    Member
    @everdine
    Join Date: 2003
    Post Count: 119

    This is a subject I’ve often wondered about.
    We pay a flat 11% management fee with our PM, and a two weeks rental fee for finding a tennant, and one week’s rent for re-letting.

    We did heaps of research and found “other” agents charge the same, but with a list of extras as mentioned above.

    Have learned some interesting things by speaking with people who have used the agents I chose.

    Look forward to other replies.

    Diane

    Profile photo of kpkp
    Member
    @kp
    Join Date: 2004
    Post Count: 509

    Hell Redwing…
    Negotiate…negotiate…negotiate.
    Don’t accept what they’re charging…
    I am in a regional town with 4 agents and they all charge top rates, except one.
    I had a rental available, and offered all of them an opportunity to quote a rate for management ( shortage of rentals here, with all prospective tenats registering with all agents, so it doesn’t matter anyway)
    Best one offered 8. 5 %, worst one was 9.5 % so I asked if any of them were negotiable, and the best one came back with 7 % !!! Some didn’t even bother to reply.
    Guess who got the management…
    Don’t forget the rate quoted is plus GST…
    The fees have been deregulated, so you are within your rights to negotiable to best deal you can get…
    Also, if they are advising you that the rates are going up would indicate that the management contract is due for renewal, so there is no penalty if you do not renew with the current PM.

    KP

    Profile photo of thecrestthecrest
    Participant
    @thecrest
    Join Date: 2004
    Post Count: 992

    Speaking as an ex PM in NSW – Wow what a slug ! With fees like that, they’re not going to care whether they collect rent or not, or go to Tribunals, or the tenant does a runner. Its a win win win for the REA. Actually looks like a REA windfall every time you lose a tenant, so why would any agent want to find you a stable tenant? Better to have an unstable tenant who plays property leapfrog, worth much more for the REA, viz.On a $200pw property – re let fee ($400), 2 condition reports($140), final bond inspection ($50), ads ($50), new lease ($20), (sub-total $660) plus Tribunal time $$?? And having spent so long in Tribunals, man, wish I’d been on $99 per hour while you wait from 9 am to 11 to be heard, plus outside negotiation time with extra for hostilities and death threats at a premium, plus re-hearing time back inside after “negotiations.” Starting to look like lawyer fees at court to me. And 2 weeks re-let !! [ohno] Looks like the incentives are in the wrong place.
    Better to encourage the agent to find a good tenant and keep them.
    So, LOWER the following fees:
    re-let,
    condition report,
    final bond inspection,
    routine inspections,
    court/tribunal attendances,
    meetings.
    INCREASE / ADD the following fees :
    management fee for rent collected,
    bonus for 12 month continuous uninterrupted rent,
    bonus for successful unchallenged 6 monthly rent increases,
    bonus for fixed lease renewal for same tenant.
    30 day cancellation period of management contract or without notice while vacant if the property is vacant for more than 14 days.
    There, that puts the shoe on the right foot.

    After all, they’re supposed to “look after the best interests of the PO” , and all managements are open to negotiation and restructuring.
    Offer the same deal to a number of REAs while the management agreement is up for renewal.
    Got hides like Rhinos most of them.
    good luck
    cheers
    thecrest

    thecrest | Tony Neale - Statewide Motel Brokers
    http://www.statewidemotelbrokers.com.au
    Email Me | Phone Me

    selling motels in NSW

    Profile photo of crjcrj
    Participant
    @crj
    Join Date: 2004
    Post Count: 618

    Redwing,

    With these charges I’d think the PM thinks they’ve got equity in the property, they certainly stand a better chance of making more out of it than you do

    crj

    Profile photo of DDDD
    Member
    @dd
    Join Date: 2004
    Post Count: 508

    west Oz is the worst for charges. Not only did they think deregulation was a sign to put up pricing….DOH!!! but they cant even make a mid month payment happen on time, if at all. They all use the excuse that their accounting package wont allow for it.(of course not, Dos is so inflexible) and the quibble about doing it manually. Then the high rates, then the stupid leasing charges. I would still be investing there if they got their coollective heads out of the sand and stopped living in the dark ages.

    Eastern states dont have that problem, tassie is a little high for management but its all inclusive with no stupidity on extra fees. Nice to have most in Qld where they are at least fair with pricing and charges, ask if you want variable payment options (mid month or weekly)phew, and are proactive in getting quotes when things need doing. Altogether with the lower everything and still the best potential for growth in any state im happy to do Qld a few more times.

    Anyway enough babling from me, good luck with negotiating. I actually cross out fees and clauses, change 90 days to cancel into 30 days and initial it before handing it back to the manager. They wear it or I walk these days, and I check management fees before buying too.
    One agent in Perth smiled at me and said 14% management. I smiled and tore up the contract.

    Have fun.

    DD

    Don’t sweat the small stuff,and it’s all small stuff!!

    Profile photo of thecrestthecrest
    Participant
    @thecrest
    Join Date: 2004
    Post Count: 992

    Onya DD – voting with your feet
    cheers
    thecrest

    thecrest | Tony Neale - Statewide Motel Brokers
    http://www.statewidemotelbrokers.com.au
    Email Me | Phone Me

    selling motels in NSW

    Profile photo of PurpleKissPurpleKiss
    Participant
    @purplekiss
    Join Date: 2003
    Post Count: 580

    Redwing,

    Why sign a new agreement, your old one is probably still sufficient, it usually says in it that once the original authority runs out, then the agreement continues until either party gives 21 days notice or something to that affect. Last time a managing agent sent me a new authoity out, I simply emailed them advising that I was happy with the current agreement and I would continue with that one unless they give 21 days notice that they no longer wish to be part of the agreement (and quoted the paragragh in the agreement that states this, of course) and guess what, I’ve not heard anything from them since and they are still charging me the orignal fees that I signed under.

    If they give notice of the fee increasing then I’ll decide whether to stay or go.

    Lastly with the letting and management fee increase, it may be that the orignal contract showed the prices without the GST and the new contract shows the prices with the GST included as the difference is exactly 10%.

    Good luck.
    PK

    Profile photo of redwingredwing
    Participant
    @redwing
    Join Date: 2003
    Post Count: 2,733

    Just an Update on this..

    Did as PK suggested and e-mailed the PM, guess what she e-mailed back, saying, we’ll leave the sitaution as is.[biggrin][biggrin]

    My next step was to challenge some of the new charges as suggested by Melbear and others.

    Thanks for your input folks [thumbsupanim]

    PS- Derek, it was my Clarkson IP, pretty steep, i thought.

    Cheers

    REDWING

    “Money is a currency, like electricity and it requires momentum to make it Effective”
    Count The Currency With This Online Positive Cashflow Calculator

    Profile photo of DerekDerek
    Member
    @derek
    Join Date: 2004
    Post Count: 3,544
    Originally posted by redwing:

    PS- Derek, it was my Clarkson IP, pretty steep, i thought.

    Must be the outer limits who have a misconstrued opinion of their worth.

    One Rockingham agent thought 9.5% of gross rental income (yes you read that correctly) was a fair letting fee. Needless to say I didn’t continue our discussion.

    Derek
    [email protected]

    Property Investment Support Available. Ongoing and never stopping. PM welcome.

    Profile photo of GrantH_1974GrantH_1974
    Member
    @granth_1974
    Join Date: 2004
    Post Count: 190

    Hi Redwing,

    I’d dump ’em, shop around and negotiate a better deal. I pay 1 weeks rent, 5% letting fee, and $3.50 for postage & petties, etc.
    [cigar]

    Profile photo of redwingredwing
    Participant
    @redwing
    Join Date: 2003
    Post Count: 2,733

    Jason

    Be “nice’ to find prices like that around here !!

    Maybe there’s a market out there for a cheaper and better PM service in WA..

    REDWING

    “Money is a currency, like electricity and it requires momentum to make it Effective”
    Count The Currency With This Online Positive Cashflow Calculator

Viewing 14 posts - 1 through 14 (of 14 total)

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