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  • Profile photo of XeniaXenia
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    @xenia
    Join Date: 2002
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    Hi Ed, What state are you in?
    In SA, as unfair as it sounds, the landlord does not have to supply a phone line to the house even if a plug is present. We have started to add a specifically worded clause to our leases to protect landlords from having to do things like dig up footpaths etc.

    The problem actually lies with telstra not the landlord, what we have found is that properties are rented for a period of time say a year or 2 and the tenant does not connect a phone line because they use their mobile phone, this is a common occurance. Telstra then physically disconnect the line to that house. The next tenant comes along and wants a phone line connected, telstra then tell them that the owner of the property has to pay a connection fee.

    As a property manager and investor, I don't see why investors should reduce their profits in a property due to telstra disconnecting unused lines. We recently had a meeting in our office and decided to either make it a condition of the lease to maintian phone lines ie tenants must connect a phone or add a clause stating that the landlord is not responsible for any phone connections and if tenants want one they do it at their own expense.

    We voted on the latter!

    Profile photo of XeniaXenia
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    @xenia
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    Mortgage Hunter wrote:
    Yes I do. I have a terrific relationship with my students and I like the good ones to come back.

    I do allow them to lock their room and leave it over the summer for half price, the ones that wish to move out I relet their room.

    On the odd occasion when I haven't really wanted one back I have simply told them so. Think this has happened twice in four years?

    I market to a niche market and it works great for me. I don't really like overseas students during the year. I find that I have more trouble with them than with the Australian students. Well my Australian students are a mixed bunch and look like international students. With my students it isn't just all about money and leases. They treat me in a friendly respectful manner and I do the same. I mow the lawns so am over their often and I go in for a drink every time and say hello – we usually end up chatting for 30 minutes. I chivvy them to tidy up and leave the odd $4 cake on the bench. I help them move in with my stationwagon and they invite me to their parties – the one I went to was amazing. They had laid cardboard over all the carpets – 20 yr carpets too.

    Sometimes I take my dog and they all have fun with her.

    Usually have them over for a BBQ in Feb each year. Sometimes some of them crew for me in my boat … which I sold recently.

    Mine probably isn't a good business model but I love it, have a lot of friends and very little grief. I also believe that I get a higher return than most similar setups here and 60% of my kids want to return. Usually they leave over third year as they need to go rural for placements.

    When things get back to normal here (building a new PPOR) I plan on replicating the whole thing. I reckon it will be 20% more effort for double the return.

    Cheers,

    Sounds like an ideal situation Simon, if it's self managed! Not practical if you are managing 65 of them :)

    Profile photo of XeniaXenia
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    @xenia
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    regina wrote:
    She reports no negative feedback from those inspecting it.

    So why are they NOT renting it? Most tenants going through open inspections will not be rude and say that there is something wrong with the property. If they are followed up with a phone call later, they will tell you what the reasons were, if you want to get to the bottom of the problem, you need to know the reason and not speculate what it may be!

    Profile photo of XeniaXenia
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    @xenia
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    What is the attendance at the inspections like? How many enquireis per week is she getting from the internet? We have had situations like these before where it just did not make sense to us why a perfectly good house is not renting.

    Sitting and waiting is the worst thing you can do as properties go "stale" tenants think there is something wrong with them and they do not bother!

    You need to find out what the problem is, ask the agent to follow up on all enquires and ask why they were not interested! Price too high? Bad location? Something they didn't like? Agent's application process too difficult? Enquiries are a great source of information, use them! You need to find out why so that you can do something about it.
    The price may NOT be the reason so reducing the price without knowing is probably not a good move.

    In one of our difficult to rent properties, we found that the location was too far for the target market we were advertising to (it was a house on the beach set up as a student accomodation), we changed the wording of the ad to say that there is life beyond the university campus. Lifestyle by the beach to get away from uni work etc… It worked!
    But we would not have known that if we did not ask!

    Profile photo of XeniaXenia
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    @xenia
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    When we were working in research it was only on a contract basis. Now we have 2 businesses that have not been operational for more than 2 years so we are again in the same boat.

    Thank god for low doc loans! They allow anyone to become a successful investor :)

    Profile photo of XeniaXenia
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    @xenia
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    Hi gold coast girl, I subscribe to TICA if you want I can check to see if you have been black listed!
     send me an email with your full name, date of birth and drivers license number and I can do a search for you.

    Profile photo of XeniaXenia
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    @xenia
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    How about offering the tenant an option to buy the property in exchange for an option consideration that can be added to the weekly income and make it positive (or at least less negative).

    Profile photo of XeniaXenia
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    @xenia
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    You cannot list bad personalities either :)

    Profile photo of XeniaXenia
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    @xenia
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    It is only meant to be for rent defaults where a landlord was left with money owing. Not for tenants that pay late or have bad personalities or where the rent arrears were covered by the bond. Only financial losses!!!

    Profile photo of XeniaXenia
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    @xenia
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    Where do you have it advertised?

    realestate.com.au is a must, we get 99% of enquires from there.
    Try a signboard if you have to but as a second option to the internet.

    Advertise open inspections in newspaper and on the internet.
    It should only take 3 to 4 weeks at most!!!

    Profile photo of XeniaXenia
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    @xenia
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    How can inexperienced investors teach other inexperienced investors? Wouldn't you prefer to network with people who have already been there and "learn" the jargon?

    Profile photo of XeniaXenia
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    @xenia
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    Simon do you actually let them out of the lease and allow them to come back to the same room?

    We don't do that! We tell them that the only way the room will still be available when they return is if they keep paying the weekly rent same as any other tenant, you can't allow tenants to stop paying rent just because they are away on holidays.

    Some choose not to so we treat it as a vacancy and advertise the room for rent. In most cases the room is filled again before the students return from overseas, we offer them other rooms if we have any available or they look for something else. Once the lease is over they have nothing to do with us!

    I guess because we are a property management company and managing investments for other people, we need to take the harsh line and reduce vacancies any way we can!

    Profile photo of XeniaXenia
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    @xenia
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    In the USA banks will sell a house for whatever the loan is that is owed to them. In OZ, if someone is in foreclosure, banks have a duty of care to sell at "market value" not below. That means that they can recieve their owed mortgage and if there is any equity, it belongs to the vendor.

    Title companies are American! Bankruptcy's and foreclosures in Australia are not publicly advertised and I don't think anyone is going to be sending you a list of people in financial difficulties!

    Profile photo of XeniaXenia
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    @xenia
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    L.A Aussie wrote:
    It may work, but I think the Topic would become clogged with ads as it is a free site.

    Steve would have to start charging to thin out the numbers.

    Now that's what I call a passive income stream!!

    Hey, Xenia; I'd let you advertise only your CFP properties for free!

    Hi Mark,

    If you have properties in Adelaide, we can find you a tenant buyer and set up a lease option as part of our property management services! There you go, positive cash flow!

    I'm assuming that's what you meant, please excuse my ignorance if I'm totally off the mark :(

    Profile photo of XeniaXenia
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    @xenia
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    Hi Novo,

    If the lease is expiring around December and you know it won't be renewed then you need to market your property in advance to increase your chances of finding new tenants and filling it up again.

    Where there is risk, there has to be risk management!

    Profile photo of XeniaXenia
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    @xenia
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    Unless the developer is going into liqudation and properties going for an undervalued price. I would not buy anything off the plan. I like things that you can add value to after renovating or subdividing. You cant do that with new properties.

    Do a comparative search for sales in the area, you'll find that new properties off the plan tend to be priced above the median value for the area, that means that there is very little room to grow. You will be at the mercy of time to get an appreciation on your investment and there is nothing you can do to increase the valuation!

    Older style houses on a large block are a better investment (well I think so anyway!), even if they do have less tax benefits and attract stamp duty!

    Profile photo of XeniaXenia
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    @xenia
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    I would definately go for the lesser house. I like things that you can value add and I like land!!!  The only time I would buy units is if I was to buy the whole lot of them!

    Profile photo of XeniaXenia
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    @xenia
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    Hi Novo,

    We set up multi-tenancy accomodations (or student accomodations) as part of our property management services. Rather than repeat myself, please have a look on our website, there is a brochure titled "information for investors" that has some information about this type of strategy. Email me [email protected] if you can't find it and I will send one out to you. It is SA specific but you can still get some general ideas from it.

    One thing that we have found with many clients is that no due diligence is done before buying the property. You need to keep in mind that it is just a TOOL used to increase cash flow and just like you don't use a hammer for every job, multi-letting cannot be applied to every property.

    We have had clients come to us with a 3 Br house in a very high rent area say $350 to $400 per week rent and want to do a student accomodation on it. If rooms can be rented at $150 per room per week, and there are 3 rooms, that is only $450 per week. Then there are furniture costs and utility costs of around $100 per week. That means that they are just breaking even by using a tool that is much more complicated than renting a vacant house to one tenant.

    Please always consider what the normal rent will be and only set it up as a multi-tenancy IF IT MAKES SENSE! 

    Hope this helps.

    Profile photo of XeniaXenia
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    @xenia
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    No who are they?

    Profile photo of XeniaXenia
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    @xenia
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    Hi Kidja,

    Here are some questions you could ask a property manager. http://www.adprop.com.au/cgi-bin/page.cgi?id=288 
    We have obviously put them together for our SA clients but hope that you can get some good ideas out of it.

    The hidden fees charged in property management sometimes can outweight a cheap percentage or gross rental charged.
    Some agents may charge a low 7% but then charge you for the privelidge of signing up the same tenant, for showing tenants throught the property, for representing you at the tribunal, for routine inspections on your property etc…

    Please feel free to compare our fee structure (on the website) to ones you are looking at hiring. It is not directly comparable as we are in SA but it may give you an idea or somewhere to begin.

    All the best!

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