I worked for Yale and you do not want to use this company – even if only for the way they treat their staff. If they have no respect for their staff how will they respect you, your right and your desicions?

http://www.topix.com/forum/world/australia/T2OV3PETH8VE0GO2C

There are plenty of other buyer advocate companies out there (I currently work for another one) which are far more qualified, care for their customers and staffs best interests and are not the “high” sales that Yale is.

All the best with investing.