Benny was spot on.  Any decent agency will handle the whole process of moving for you.  I find landlords generally prefer to have no further contact with an agency they no longer get on with.  Simply sign the new Form 6 (replaced the old Form 20) that has a maximum lock in period of just 1 month. The old Form 20 could be up to 3 months lock in period.  Agencies don’t last long if they treat their landlords badly.  I’m guessing the property is a unit with an onsite manager.  They get rather territorial and hate outside agencies.  Landlords have the freedom to choose whoever they want to manage their property.  No normal agency could afford to be so disagreeable.