Hi,

I ve just called to Terri Scheer insurance in regards to damage of our rental unit. I have been with Terri Scheer for 3 years and never had a reason to claim anything. Now the tenants crashed the unit and it's not rentable. 

I called to insurance and they basically brushed me off, saying that they gave nothing to do with that, suggesting to call a building insurance of body corporate.

What they call contents insurance includes just carpets, curtains and furniture. In our case the vanities was damaged and kitchen cabinets and the paint on the walls and doors. They are saying – that's not contents.

I've talked to couple of people there including a senior claim consultant – with the same results.

I signed out with Terri Scheer on advice from our property manager who probably got a commission for that. 

I regret about so much and it turned out that I not only though away my money but got uninsured 

I do not recommend anyone to sign with them – they are just a sham