I believe that people who build with Dixon build with them for the "price only"
I am fortunate enough to be an ex customer of Dixon (Had my large amount of problems,but that's another story) but most important  I am  a current  sub contractor for the company.
I have hidden my identity for I am honestly afraid of losing my job if I become known talking online about them.
I have worked for Dixon for approx 2-3 years,
Personally worked on approx 300 houses,
The price we are paid is the same price I received 12 years ago (Yes twelve years)
You might ask,why do I work for them,well to be honest,I do ask myself the same questions sometimes.
My reasons are this,
1: Constant unlimited work up to $500,000 year turnover with no advertising or time wasting quotes.
2: No contact from owners to slow the process down (Previously customer contact daily and lots of people questioning what I am doing when they themselves have no idea and slowing us down and doubling the process time,therefore costing us money)

The latest television presentation on Dixon,did shake the company up.Shortly after the TV aired,many of the other builders were slowed down and didn't have enough work for their subcontractors. Dixon hired so many out of work subcontractors that their buildings were worked on by every Tom Dick and Harry. Quality did in fact drop, Subbies came from miles away and the local trades who had previously took pride in their work were done out of work.I believe what the customers did was push Dixon to hurry the houses and in the end you will get an inferior product. (I personally know,because I see it every day).You wait until you need something fixed and the same contractor has to travel back 300kms to put a screw in or fix something simple?

The TV shows failed to pick up a few "facts" that I believe are important.

1:The supervisors are only people who are hired to tick the boxs only. A rare few has any building experience let alone  a building licence. A women supervisor from the office had over 80 houses herself with only office experience,yet she was hired as a supervisor.You are led to believe that they are the builder. Maybe a handyman,or unemployable carpenter at the best.

2:The majority of these houses that are started and finished have never ever had a builder with a current licence even view an eye over the house "ever" This is scary as the only people that build your house are people who are getting paid less money than they got 12 years ago .
I am talking about two story houses also that require an open builders licence.
If we see a fault and advise the supervisor, we are told  "What do you want me to do about it?  90% of faults are ignored when we report them.
After a few months we don't bother to say anything and the fault goes right to the end of the process and the customer get the house like that, therefore future complaints.

3: Wet area Sealing, that's a joke.Dixon only seals its shower basin, word from the Dixon top says that in the event of a water failure,it is cheaper to fix one house in a hundred than it is to do the job properly to Australian standards in all of them .Look at your new house before the tiler gets there.Only the shower is sealed.On the TV show,it has only shower basin sealed yet nobody  seemed to noticed. If you ask they will tell you the Tiler seals it with silicone before he tiles,that's rubbish.

Many people  do ask me,

1:Are they a good house?
2:Why are they so cheap?
Before I answer this I will add I have nothing to gain and I believe I have the internal knowledge to answer these questions honestly.

They are a good house for the price,with steel frame houses coming in around $700 a metre, other builders around $1100 a metre for the similar product.Thats a saving of about $80,000 for a 200 m2 home.Other than a few people that are being dishonest,most will agree on this pricing.

They are cheap because the A&L windows they use are cheap,kitchens are flat packed from china and put together here,solar hot water is cheaply made up,paid for by your rebate,labour for all the subbies are cheap (Not inferior) (I would like to point out that most of the subbies that work on the $1100 metre homes are the same who work for Dixon.You get the same concreters,carpenters,plumbers,painters,plasterers,electricians roofers,we just get paid less cause it is unlimited work in our local area) The finished product is excellent for the money and it is what you do after you get your house that counts.If you want to pay an extra $80,000 to have someone to talk to you when your are feeling down ,get another builder,because they dont want to talk to you after you sign the contract.

I would like to add to current customers of Dixon,that when you finally get your house and you have a grudge with Dixon and make up stories to get the tradesman back,we have done your job the best we can with the price we are paid.When we go back we are not being paid one single cent extra.I have had  customers that complained  about something,and when we went back to see what was wrong.We are told,all they  wanted was someone to come and talk to them about how they were treated prior.They all seem to believe that Dixon pays for those house calls,well it is false.If you have a problem,please make it "genuine"and we are happy to oblige."We are nice people with  families as well"