I know the above posts are quite old but we made the mistake of using Handovers.com on the recommendation of our Property Management Group. We paid are fee and were given a first inspection report that was not the thorough checklist we had expected. The second inspection was even smaller – all defects rectified and no new defects found. On Handovers word we completed on the house (brand new) and followed up ourselves with a ‘go see’. We were very disappointed in the result. We did not expect Handovers to do anything about the problems we only expected them to report any problems on our house. When we complained to Handovers we were told they were not ‘required’ to report on no defects and I clearly didn’t know what a defect was.
The hole in my back yard that you could loose a small dog down was not ‘required’ by the standards set on the QBCC website to be noted, and that builders didn’t like them mentioning little things that were not on the standards – I suggested that the builders were not their clients and we were so what did it matter what builders thought. We also wanted to know why things had been missed by Handovers and the answer was ‘oh well’.
DO NOT USE HANDOVERS.COM for your inspection – they are shit and you are better off doing it yourself and saving the money.