I have not used Capital 360 but I know an investor who did, and couldn't speak highly enough of their services. 

I have personally been researching a number of buyers agents and I cannot seem to find anyone other than Capital 360 that offer a true independent service that covers every step – e.g, strategy, structuring, buyers agency, reno, property management.  I am not sure where I should buy my next investment property (already own one in Sydney) but I know they have buyers agents in every capital city so I will probably go and speak with them.  Not sure about the discount comment earlier, but I'm a firm believer in you get what you pay for…it could be a very false economy saving 0.5-1.0% on the service and then paying 5% more for the property!

If anyone else has any suggestions please let me know, otherwise I'll report back on how I go with Capital 360.

Thanks all
Ed