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To all who have been stung by Park Trent,
I believe the only way to get authorities like the ACCC etc… to pay attention is through group action. We need to get all the information we individually have on this company and make a formal (and combined) complaint. A good lawyer needs to be consulted – hopefully at not too much extra costs as I am sure that everyone (like us) has lost far too much money already – however good legal advice is definately needed if we are to succeed.
Anyone who is interested in contacting me can do so at: [email protected]
I have already been in contact with DParkes and we have very similar stories, there must be others out there. I am involved in the D2 student accommodation building in Melbourne, however anyone who is involved with Park Trent should be able to lodge a complaint.
Our contract (which we only obtained a copy of when we specifically asked the solicitor) has a finance clause however it has been crossed out. I will have to check it again to see if we initialled this change, however I will not be suprised to find that we did initial it – alot of papers were put before us on that day and we signed alot of things that we didn't have time to fully absorb. If I had my time again I would walk away from that meeting without signing a thing – hind sight is a lovely isn't it?
Hi DParkes,
Thanks for your reply. We have tried to email you however the email has been returned due to "permanent fatal errors" apparently the host server is not known??? Not sure what that means – can you check the email address you typed? Otherwise you are welcome to email us – [email protected]
Like DParkes' post on the 1st November we too have had some unsavouring dealings with this company. We signed a contract on a studio apartment (student accomodation) and subsequently have discovered that banks don't usually lend on property on propertys below 50 square meters in area (our apartment is 25 squares). This information was not given to us a the time despite it not being a new policy with financial institutions. As a result our efforts to secure finance as well as several options explored by Easyplan finance (linked to Park Trent) have been unsuccessfull, although they tell us they are still exploring options. With settlement due this month we are extremely concerned (especially when we read the consequences of breaking contract). Enquiries to their customer service department have been varied between helpful and polite and very, very rude and unhelpful (the rude and unhelpful varieties have been more recent), they just don't seem to understand that we are worried about loosing everything. We definately won't be dealing with this company ever again, and don't recommend that anyone else does either. If any members of this site are interested in discussing experiences we are open to talking privately, please let us know via this forum.
