Forum Replies Created
Hi pvrpunnad (and others)
In reply to your posting 5 July. My partner and I purchased two properties through ParkTrent about two years ago. My suggestion is Google the Principle of the organisation Mr Ron Cross and take note of all relevant history. I wish we'd done so before we were subject to their deceit and unprofessionalism. Proceeding with the purchases was the worst financial decision we have ever made. We currently have a complaint being processed through the Credit Ombudsman Service. This is taking an eternity because PT and Easy Plan appear to be ignoring our complaint. This was also the case with our other (earlier) problems and disputes and we assume that they are hoping it will just go away.I'm with you Coriander. I've just spoken to DParkes as well. And very much in agreement.
Parksy your email isn't working, I've sent you a couple and they keep bouncing back. Please check or provide another.
While purporting to be the epitome of professionism and industry knowledge wisdom, ParkTrent and EasyPlan, in our case, accepted no responsibility for the many mistakes from the bank/solicitors etc but actually charged us over $4000 for setting up the loan (even though I've since been advised that they were also paid commission by the bank). We don't believe this was ethical and were not aware of even signing documents to authorise this payment to them. We will be taking this matter further.
The bank in question certainly did not have the best and cheapest rates, even making us change our home insurer to suit one to their preference. EasyPlan also suggested we borrow extra to pay off existing loans from other properties. This was also bad advice as we later discovered the only benefit was to EP who gained extra commission for having these loans transferred. In effect it also limited our borrowings on other properties and so was detrimental advice. The loan was also set up incorrectly as all the funds were released in one go and we were immediately up for interest payments with no return for a house not yet built. When I advised both sets of solicitors (theirs and supposedly ours) of this mistake, their solicitor returned most of the money to the bank who then issued new contracts (initially with new fees etc). Some of the money however was sent to our solicitor who didn’t know what to do with it and left it sitting on the floor of her office for a month, until I enquired where the money was. When this matter was eventually resolved, ParkTrent/EasyPlan took credit for finding the money; for advising the bank of the mistake and for negotiating that no additional fees were to be paid. I in fact did all this. This is only a small part of the 'NIghtmare' that we’ve been subjected to and I’m happy to provide greater detail if anyone is interested. I also wonder why so many people apparently having a problem with ParkTrent and EasyPlan are accepting being silenced? Are we scared to let others know what is happening out there? My partner and I recently went to the ParkTrent Gala Dinner and when the MC introduced “the man of the moment – Ron Cross” hardly anyone applauded. It was then that I realised that we were not alone in our feelings of disapproval for this man and his organisation.
Beware, we have been very badly stung. Park Trent sold us (under high pressure) an overpriced property in Qld. Many problems with contracts, finance etc and when we notified Ron Cross he denied any responsibility, blaming banks, contractors whoever, but never his own or his own org's fault. Check out two tier marketing and then Google Ron Cross. Easier, cheaper and far less trouble to do it on your own.
