Hi – had a call from Members Alliance on Monday – pretty much asking the same questions as previous comments and insisted that I texted my wife to confirm she would be at our appointment on Friday (tomorrow). I asked if they could tell me who was coming to visit. The senior person on the phone said he couldn't, but when QC (quality control) called later that day – that person would be able to let me know. When the QC lady called later on Monday, she said she didn't know which consultant we would be allocated to us and to ensure my wife would be in attendance. This afternoon I received a call telling me that Nick Stephens would be coming around and to ensure my wife would be at the meeting. When I asked what qualifications Nick Stephens had in order to offer financial advice – Dan the man said that he was highly qualified and experienced. When I pursued what exactly was Nick Stephens qualifications Dan said he didn't know and went on to talk over me when I asked him what professional associations was Nick Stephens accredited to. Again, Dan said he did not know. I told Dan that I was cancelling the appointment.

I have no knowledge of how qualified Nick Stephens is or is not and nor it seems do his colleagues.

WIFE – why was it so important for the wife to be present – it is an old time share trick in order to gain commitment from both parties there and then.

Suggest everyone gives this bunch a wide berth!