Just some experience with MYUSAPROPERTY …

Have been trying to work with them for 12months now. Have been trying to work directly with Andrew Allen (CEO) as my situation has been difficult. As always Andrew responds professionally and makes lots of promises and commitments to help but never or rarely follows through. I have been left high and dry. Here's a summary:

1. Purchased a 4 unit complex Dayton Ohio, went for the one with 4 tenants and fully refurbed to minimise my risk … even though it meant a lower return;
2. No or limited info on the area, so did my own research … seemed ok when considering photos, county web page etc and seemed a minimal risk when considering the return and that it was already fully tenanted and refurbed;
3. Got some photos exterior and interior … guess MYUSA only showed what they wanted to;
3. Property settled. No keys, No agent, No leases (yes I should have done some more research or pressed to see all this before settling, but Andrew assured me it was all there and he was managing it. He would described the scenario that the settling agent had all this info);
4. Andrew provided new agent contact details. I signed. Still no keys. I arranged with the agent to change all the locks and take control;
5. First inspection: 1 tenant not 4 (and advice this tenant was no good). The 3 vacant units were untenantable. The place needed a complete refurbishment – cost $32k (paid $50k for the units). Advised Andrew, who of course was horrified and was just going by information that he had been sent from one of MYUSA's clients he was selling this for … he could not possibly be held responsible for misrepresentation as it must have been misrepresented to him ….
6. MYUSA refunded my fee (nice of them) and Andrew advised he would continue to assist … as I said, he is very accomodating and tries hard, but is way out of his league for a credible business and the relevant due dilligence that I had paid for. Andrew helped me find a new refurb agent, which only charged me $14k … yes he did a good job (so the photos showed), but my managing agent wanted another $7k to finish the job properly ….
7. Add to this a defaulting tenant (owes me $2k), an area in the red light / drug district and homes nearby untenanted and boarded up (only found this demographic after 5 months ownership … not for want of trying to find out, just that the agents seemed to be reluctant to tell me and MYUSA simply had no idea) …. the list of issues goes on and on.
8. AUD$80k out of pocket …. have just placed it on the market for $USD$20k as my stress levels have hit the roof and my bank balance gone through the floor … did I mention the Tenant is now suing for falling in the unit!

All I can say is it is pure chance if MY USA PROPERTY manage to set you up with a good one … it is not to do with their good management or 'people on the ground' … I was advised all of this and that the property was screened and out of the millions of properties for sale this was one of the good ones that My USA as experts and professionals have sought out on my behalf.

If you want to know more, I am more than happy to share my experience … you will get nothing but the truth from me. Be cautious when dealing with Andrew from My USA though as I guenuinly believe he is trying to help and he believes he is telling the 'truth' in an entrepenerial / marketing way … he is the kind of optimist and positive thinker that under normal circumstances you would like to be around.

kind regards
GP