Agree with DWolfe “Work Smart, Not Hard”.

This is an opportunity for Heavenly and Baden, you’ve both crossed paths on this website.

An opportunity to get to the bottom of the issues and resolve sort them out. Although unorthodox perhaps don’t include the PM on sorting things out, as perhaps the PM is causing the wires to be crossed and the resultant problems and misunderstandings (in which case get a new PM).

Once the issues are sorted, Heavenly will be a happy and hopefully long-term tenant, and Baden you’ll be a happy landlord.

Also – I think a good PM will manage the books so that you still get a cut from the weekly rent each week into your bank account, even if there are a lot of bills to be paid.

Best regards : )