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  • Profile photo of aceasilaceasil
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    @aceasil
    Join Date: 2009
    Post Count: 1

    Hi,

    Also be aware of your responsibilities as a landlord as well as what the agent's/property managers responsibilites are. I've just recently changed property managers due to a whole host if issues with my previous one. Ranging from not replying to emails or phone calls, to not performing inspections, charging advertising fees without a change in tenancy, calling tradies in for simply things like changing batteries in smoke alarms, allowing tradies to perform renovations without my permission, the list is pretty long. Sorry to rant but if another investor can learn from my lesson then it's worth it.
     
    Choose the property manager based on their focus on not just being able to collect the rent on time, look at what they are offering. Are they proactive, do they focus on customer service, are they professional in their dealings not only with you but also the tenant, do they have technology services offerings such as online statements, do they practise good record keeping etc.
     
    You might find a property manager that is offering a cheap rate but if you dont have piece of mind that your hard earned investment is being managed properly then the extra few dollars for a more suitable manager might be worth it.

    Hope this helps and good luck

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